Frequently Asked Questions

You can book through our website, call us at +91 828384 0559, email us at gm.sales@soiltosoulresorts.com, or use our online booking system. We recommend booking in advance, especially during peak seasons and festivals.

Free cancellation up to 48 hours before check-in. Cancellations within 48 hours will incur a charge of one night's stay. No-show bookings will be charged the full amount. Special packages may have different cancellation terms.

Yes, we require a deposit of 30% of the total booking amount to confirm your reservation. The remaining amount can be paid upon arrival or as per the payment schedule agreed during booking.

Yes, you can modify your booking subject to availability and any applicable charges. Changes to dates, room types, or number of guests should be communicated at least 48 hours in advance. Rate differences may apply.

We accept all major credit/debit cards, UPI payments, net banking, and cash payments. For international guests, we accept major international cards and can arrange forex services.

We offer various room categories: Sand Rooms (Deluxe), Pebble Rooms (Superior), and Jasper Rooms (Premium/Suites). Each property has unique room types - from traditional cottages in Gir to Swiss tents in Ektanagar, and plunge pool cottages near the Statue of Unity.

All rooms include: High-speed Wi-Fi, LED TV, air conditioning, complimentary bottled water, tea/coffee facilities, digital safe, eco-friendly amenities, 24-hour hot/cold water, rain shower, and daily housekeeping. Premium rooms may include additional amenities like mini-bars and balconies.

Yes, we offer family rooms and suites that can accommodate 3-4 guests. These include extra beds, spacious layouts, and family-friendly amenities. Some properties also offer interconnected rooms for larger families.

Yes, we have accessible rooms and facilities for differently-abled guests. Please inform us of your specific requirements during booking so we can ensure the most suitable accommodation and assistance.

Standard check-in time is 1:00 PM and check-out time is 10:30 AM. Early check-in and late check-out may be available subject to room availability and may incur additional charges.

Each property offers unique dining experiences: multi-cuisine restaurants, specialty local cuisine, poolside bars, and 24/7 in-room dining. From "Naivedyam" in Dwarka to "Flavours of Forest" in Gir, each restaurant celebrates local flavors and traditions.

Yes, we accommodate various dietary requirements including vegetarian, vegan, Jain, gluten-free, and other special diets. Please inform us of your dietary restrictions during booking or at the restaurant.

Yes, complimentary buffet breakfast is included in all room rates. Our breakfast features a mix of continental and local Gujarati specialties, fresh fruits, and beverages.

Gujarat is a dry state, so we do not serve alcohol. However, we offer a wide variety of mocktails, fresh juices, traditional beverages, and premium non-alcoholic drinks to enhance your dining experience.

Absolutely! We can arrange special meals for birthdays, anniversaries, and other celebrations. We also offer private dining experiences and can customize menus for special occasions with advance notice.

Activities vary by property: Temple tours in Dwarka/Somnath, jungle safaris in Gir, desert safaris in Kutch, cultural tours, bird watching, cycling, village visits, traditional dance performances, cooking classes, and nature walks. Each property offers unique experiences.

Yes, we provide experienced local guides for all activities. Our guides are knowledgeable about the local culture, wildlife, history, and traditions. Specialized guides are available for wildlife safaris, temple tours, and cultural experiences.

Basic activities like nature walks and cultural performances are often included. Specialized activities like safaris, temple tours, and adventure sports are charged separately. Package deals may include multiple activities.

Yes, we have family-friendly activities suitable for children. We also have dedicated kids' play areas and can arrange age-appropriate activities. Some activities may have age restrictions for safety reasons.

Yes, we offer traditional spa treatments, yoga sessions, meditation classes, and wellness programs. Our spa services use natural, locally-sourced ingredients and traditional techniques for a holistic wellness experience.

The Gujarat Circuit is our signature multi-property experience that takes you through Dwarka, Somnath, Gir, Kutch, and Ektanagar. It's a 10-15 day journey covering spiritual sites, wildlife, desert landscapes, and the Statue of Unity with seamless transfers and curated experiences.

We recommend 10-15 days for the complete circuit to fully experience each destination. However, we can customize shorter circuits (5-7 days) focusing on specific regions or themes like spiritual journey, wildlife adventure, or cultural exploration.

Yes, all inter-property transfers are included in the circuit package. We provide comfortable vehicles with experienced drivers and can arrange different vehicle types based on group size and preferences.

Absolutely! We can customize the circuit based on your interests, time constraints, and preferences. We can focus on specific themes, add or remove destinations, and adjust the duration and activities according to your needs.

The best time is October to March when the weather is pleasant across all destinations. November to February offers the best wildlife viewing in Gir and comfortable desert experiences in Kutch. Avoid monsoon season (June-September) due to heavy rains.

CLAY Royal Comfort is just 1 km from the Dwarkadhish Temple, while Radhika Hotel is even closer at 500 meters. Both properties offer easy walking access to the temple and other religious sites in Dwarka.

Yes, we provide guided temple tours including Dwarkadhish Temple, Nageshwar Jyotirlinga, Rukmini Temple, and other sacred sites. Our guides are knowledgeable about temple history, rituals, and can assist with darshan arrangements.

We offer beach tours, dolphin watching cruises, sunset views, and visits to the famous Dwarka Beach. You can also experience the traditional salt-making process and enjoy peaceful beach walks along the Arabian Sea coast.

Yes, both properties offer free parking facilities. CLAY Royal Comfort has ample parking space, and Radhika Hotel provides convenient parking for guests visiting the temple and nearby attractions.

CLAY Royal Comfort offers luxury beachfront villas with modern amenities, while Radhika Hotel provides comfortable accommodation closer to the temple. Both offer excellent service but cater to different preferences - beach luxury vs. temple proximity.

Trinity Hotel is just 10 minutes walking distance from the Somnath Temple, making it perfect for multiple temple visits and early morning darshan. The hotel is strategically located for easy access to all major attractions in Somnath.

Yes, we can arrange tickets and transportation for the famous Somnath Light and Sound Show that narrates the temple's history. We also provide guided tours to Triveni Sangam and other historical sites in the area.

Trinity Hotel offers Sand Rooms (Deluxe), Pebble Rooms (Superior), Premium Pebble Rooms (Family), and Jasper Rooms (Junior Suites). All rooms are spacious and designed for comfort during your spiritual journey in Somnath.

Yes, we can arrange experienced pandits for various rituals and pujas at the Somnath Temple. Our staff can also help with temple offerings, special darshan arrangements, and religious ceremonies.

Nearby attractions include Triveni Sangam, Somnath Beach, Gita Mandir, Junagadh Gate, and the Somnath Museum. We can arrange guided tours to these sites and help plan your itinerary for the best Somnath experience.

We can help arrange Gir National Park safari permits, which need to be booked in advance. Permits are limited and in high demand, especially during peak season. We recommend booking your stay and safari permits together for guaranteed availability.

Gir is home to the Asiatic Lion, leopards, sambar deer, chital, nilgai, wild boar, and over 300 bird species. While lion sightings are the highlight, the park offers diverse wildlife viewing opportunities. Our experienced guides know the best spots and times for wildlife sightings.

Gir National Park offers morning safaris (6:30 AM - 9:30 AM) and afternoon safaris (3:00 PM - 6:00 PM). The park is closed during monsoon season (June 16 - October 15). We can arrange both safari slots based on availability and your preferences.

Besides safaris, we offer bird watching tours, nature walks, cycling expeditions, village visits, Siddi tribal dance performances, and visits to Kamleshwar Dam. The lodge also has a swimming pool and offers relaxation in natural surroundings.

Asiatic Lion Lodge is located just 4 km from the Sasan Gir entrance gate, making it convenient for early morning safaris. The lodge is nestled between forested hills and offers an authentic wilderness experience close to the park.

The Wild Ass Sanctuary in Little Rann of Kutch is home to the endangered Indian Wild Ass (Khur), along with desert foxes, jackals, and migratory birds. It's a unique desert ecosystem that offers incredible wildlife viewing in a stark, beautiful landscape.

We offer desert safaris, wildlife tours, bird watching, salt pan visits, cultural tours of local villages, and traditional Kutch experiences. You can also enjoy bonfire evenings, stargazing, and authentic Kutch cuisine in our desert setting.

The best time is October to March when temperatures are pleasant. November to February offers the best wildlife viewing. Avoid summer months (April-June) due to extreme heat. The Rann Utsav festival (November-February) is a special time to visit.

We offer traditional Kutch-style cottages and tents inspired by local architecture. Our Sand Rooms and Pebble Rooms feature traditional Kooba and Bhunga house designs with modern amenities, adorned with mirror work, mud plaster, and embroidery.

Royal Safari Camp is approximately 2 hours drive from Ahmedabad Airport. We can arrange airport transfers and also provide transportation to nearby attractions like the Wild Ass Sanctuary and local villages.

Our resort is just 8 km (20 minutes drive) from the Statue of Unity, making it the perfect base for visiting the world's tallest statue. We offer convenient transfers and can arrange multiple visits to explore all the attractions around the monument.

Nearby attractions include the Statue of Unity, Sardar Sarovar Dam, Valley of Flowers, Ekta River Cruise, Miyawaki Forest, Butterfly Garden, Cactus Garden, Children's Nutrition Park, and Shoopaneshwar Temple. We can arrange tours to all these sites.

Yes, we have a children's play area, swimming pool, spacious family rooms, and family-friendly activities. Our resort is perfect for families visiting the Statue of Unity, with activities designed for all age groups.

We offer Sand Rooms (Deluxe Cottages), Pebble Rooms (Luxury Swiss Tents), and Jasper Rooms (Plunge Pool Cottages). The Swiss tents feature Rajasthani interiors, while the plunge pool cottages offer private pools with garden views.

Yes, we can help arrange Statue of Unity tickets and provide guidance on the best visiting times. We can also arrange guided tours of the monument and surrounding attractions to make the most of your visit.

All our properties are non-smoking. Smoking is strictly prohibited in rooms, restaurants, and public areas. Designated smoking areas are available in outdoor spaces. Violation of this policy may result in additional charges.

Unfortunately, we do not allow pets at our properties due to wildlife conservation policies and guest comfort considerations. We can recommend nearby pet boarding facilities if needed.

Children under 5 years stay free when sharing existing beds. Children 5-12 years are charged 50% of the adult rate. Children 12+ years are charged full adult rates. Extra beds are available at additional charges.

While we take utmost care for guest safety, guests participate in activities at their own risk. We recommend travel insurance for adventure activities. The hotel's liability is limited to the room charges paid by the guest.

We take guest feedback seriously and have a dedicated guest relations team. Please report any issues immediately to our front desk or management. We strive to resolve all concerns promptly and ensure guest satisfaction.